FAQ

SHIPPING POLICY

Orders will ship within 3-5 business days of receiving payment. (Wigs take 6-10 business days) Orders require 3-5 business days for delivery after it ships depending on its destination. Shippingconfirmation and tracking is available via email as soon as your order ships.

 

REFUND POLICY

NO REFUNDS, RETURNS, OR EXCHANGES. NO EXCEPTIONS. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair. NO REFUNDS AFTER PROCESSING, PROCESSING START’S THE NEXT BUSINESS DAY AFTER YOU ORDER. REFUNDS WILL ONLY BE ISSUED IF ITS A DISCREPANCY ON K.DIOR KOLLECTION BEHALF.